FR Flex — Terms of Service
These Terms of Service ("Terms") are a legal agreement between you ("you," "your," or "Customer") and FUTURECOMMENDATION LLC ("FR," "we," "us," or "our"), a limited liability company located at 42 Broadway, Floor 12, Suite 102, New York, NY 10004. They govern your access to and use of FR Flex, our self-serve AI social-media content service, and any related websites, dashboards, and features (together, the "Service").
By creating an account, starting a free preview, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
FR Flex uses artificial intelligence to generate social-media content for your business — including captions, images, and short video reels — based on information you provide (such as your website and any reference photos). You review and approve the content, and FR Flex can then publish approved content to the social-media accounts you connect.
The Service is provided on a self-serve basis. You are responsible for reviewing and approving all content before it is published.
2. Eligibility
You must be at least 18 years old and able to enter into a binding contract. If you use the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms, and "you" includes that entity.
3. Your account
You must provide accurate information when you register and keep it current. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at info@futurecommendation.com if you suspect unauthorized use.
4. Free preview
Before subscribing, you may request a free preview that generates a limited number of sample posts for your business. The preview is provided to help you evaluate the Service. It does not include a full month of content, creates no obligation to subscribe, and may be limited or withdrawn at any time.
5. Subscriptions, billing, and renewal
5.1 Plans. FR Flex is offered as a monthly subscription. Current plans and prices are shown on our website (for example, Starter, Growth, and Pro). There is no setup fee and no long-term contract — subscriptions are month-to-month.
5.2 Authorization and recurring billing. When you subscribe, you authorize us and our payment processor to charge your payment method the recurring fee for your chosen plan. Your subscription automatically renews each month on the date anchored to your original signup, and your payment method is charged automatically each renewal, until you cancel.
5.3 Promotional offers. If you use a promotional code (for example, a first-month-free offer), the discount applies only as stated. Unless you cancel before your next billing date, your subscription will automatically renew and be charged at the then-current standard price for your plan.
5.4 Price changes. We may change plan prices. We will give you advance notice of any price change, and it will take effect on your next renewal after the notice period. Continuing to use the Service after a price change takes effect means you accept the new price.
5.5 Taxes. Prices do not include taxes. You are responsible for any applicable taxes, which may be added to your charges.
5.6 Payment processing. Payments are handled by our third-party payment processor, Stripe. We do not store your full card details. Your use of payment features is also subject to Stripe's terms and privacy policy.
6. Cancellation and refunds
6.1 Cancel anytime. You may cancel your subscription at any time through your account dashboard or by contacting us at info@futurecommendation.com. Cancellation stops future renewals. Your access continues until the end of the period you have already paid for, after which the subscription ends and no further charges are made.
6.2 No refunds. Except where required by law, all payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused content, or already-charged renewals. Because a free preview is available before you subscribe, you can evaluate the Service before paying, and you can cancel at any time to avoid future charges. Full details are in our Refund & Cancellation Policy.
7. Your content and responsibilities
7.1 Your content. "Your Content" means the materials you provide or that we generate for you, including your business information, website content you direct us to use, reference photos you upload, and the captions, images, and videos produced for your account. As between you and FR, you own Your Content, subject to the rights you grant below.
7.2 License to operate the Service. You grant FR a non-exclusive, worldwide license to use, process, reproduce, modify, and display Your Content solely to provide and operate the Service — including generating content, processing it through our third-party providers, and publishing approved content to the accounts you connect.
7.3 Your representations. You represent and warrant that you own, or have all rights, licenses, consents, and permissions necessary to provide and use the materials you supply (including reference photos and any names, logos, trademarks, likenesses, or images), and to have them processed, used, and published through the Service. You confirm that doing so will not infringe or violate any copyright, trademark, right of publicity or privacy, or other right of any third party, or any law.
7.4 Photos and materials you upload — your responsibility. You are solely responsible for any photos and other materials you upload, including their copyright and licensing status. FR does not review, verify, clear, or take any responsibility for the ownership of, or rights in, the materials you upload, and FR makes no representation that your uploads are cleared for use. If you do not own a photo, you must have permission from its rightful owner before uploading it. You are solely responsible for any claim — including any copyright, trademark, or right-of-publicity or privacy claim — arising from materials you upload or approve for publication, and you agree to indemnify and hold FR harmless from any such claim as described in Section 15.
7.5 Review and approval. You are responsible for reviewing all generated content and approving it before publication. Once you approve content, you are responsible for what is published from your account.
8. AI-generated content
The Service uses automated and AI systems, including third-party AI providers, to generate content. AI-generated content may contain errors, inaccuracies, or material you consider unsuitable, and it is provided for your review. We do not warrant that generated content will be accurate, original, error-free, or suitable for any particular purpose. You are solely responsible for reviewing, editing, and approving content before it is published.
9. Connected social-media accounts
To publish on your behalf, you connect your own social-media accounts and authorize us (through a third-party publishing service) to post approved content to them. You can disconnect your accounts at any time. We publish only content you have approved, and only to the accounts you connect. Your connected accounts remain subject to the terms of the applicable social-media platforms, and we are not responsible for platform decisions, outages, rejections, account restrictions, or changes to their rules or APIs.
10. Acceptable use
You agree not to use the Service to create or publish content that is unlawful, fraudulent, infringing, defamatory, harassing, hateful, sexually explicit, deceptive, or otherwise harmful; to violate any platform's rules; to impersonate others; or to attempt to disrupt, reverse engineer, or gain unauthorized access to the Service. We may remove content or suspend accounts that violate this section.
11. Intellectual property
The Service itself — including our software, systems, designs, and brand — is owned by FR and its licensors and is protected by intellectual-property laws. These Terms do not grant you any rights in the Service other than the limited right to use it as described. You may not copy, resell, or create derivative works from the Service.
12. Third-party services
The Service relies on third parties, including a payment processor, a social-media publishing service, AI content-generation providers, and the social-media platforms themselves. Your use of those services may be subject to their own terms, and we are not responsible for their acts, omissions, availability, or changes.
13. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that it will produce any particular marketing result, level of engagement, reach, or sales.
14. Limitation of liability
To the fullest extent permitted by law, FR and its owners, employees, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to the Service. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the three (3) months before the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless FR and its owners, employees, and providers from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.
16. Suspension and termination
We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to FR, other users, or third parties. You may stop using the Service at any time by cancelling. Sections that by their nature should survive termination (including content licenses you've granted for already-published content, disclaimers, limitations of liability, and indemnification) will survive.
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the effective date and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.
18. Governing law and disputes
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. You agree that any dispute will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to their jurisdiction.
19. Contact
FUTURECOMMENDATION LLC
42 Broadway, Floor 12, Suite 102, New York, NY 10004
Email: info@futurecommendation.com
Phone: (201) 496-9256